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*Effective 1/4/2015, All Insurance premium paid are subject to 6% Goods and Service Tax (GST) and Tax Invoice will issued by insurer (insurance company).



ACPG Motor Insurance


Motor Vehicle Insurance Policy
Arranged By
ACPG MANAGEMENT SDN BHD
Your Trusted Malaysia Motor Vehicle Insurance Services Provider.
www.acpgconsultant.com

ACPG Motor Careline +603-92863323.

Private Car or Commercial Car Insurance Policy

ACPG Motor Vehicle Insurance (Private/Commercial Use)
For The Love of Your Ride & Protection of The Driver

ACPG Hotline 03-9286 3323


No Matter how good your own driving skills are, owning a car can be an expensive and risky business. That's why it pays to cover your vehicle against accident or theft.

ACPG Motor Insurance offers you a thorough and comprehensive approach to motoring wherever you go.

HASSLE FREE NCD TRANSFER
If your vehicle is already covered by another insurance company or agency, switching over to ACPG is easy. You may transfer your NCD (No-Claim-Discount) over in full.

MOTOR POLICIES
Comprehensive Cover
This policy provides the widest coverage. Provides you cover as in Third Party, Fire and Theft Cover plus physical damage to your vehicle due to accidental collision or overturning.

Exclusions
The Standard Motor Insurance Policy DOES NOT cover :
* Your own death or bodily injury;
* Your liability against claims from passengers;
*Theft of non factory fitted vehicles accessories (car stereos, leather seats, sports rim etc) unless otherwise declare;
* Consequential loss, depreciation, wear and tear, mechanical or electrical breakdown failures or breakages; and
* Loss/damage arising from an act of nature e.g. flood, landslide and landslip.

Optional Benefits with additional Premium

Windscreen
Covers the breakage of glass in windscreens, front, rear and side windows. The damaged windscreen will be replaced and your NCD (No-Claim-Discount) will not be affected.
(Premium Charged - 15% of the Amount insured)

Flood, Storm, Landslide, Landslip or Subsidence Cover and Damage by falling Tree.

Covers the vehicle against damage caused by the above perils.
(Premium Charged - 0.5% x Sum Insured of your vehicle)

Strike, Riot & Civil Commotion (RSMD)
Covers the vehicle against damaged caused by strike, riot and civil commotion.
(Premium Charged - 0.3% x Sum Insured of your vehicle)

Additional Driver Name (3rd name & above)
This extra coverage waives the RM 400.00 Excess.
(Premium Charged - RM 10.00 per driver name)

or All Driver Coverage for Private Use vehicle registered under company/organisation)
Premium Charged - RM 50 per vehicle)

Legal Liability of Passengers - Private use Vehicle
Cover the legal liability of passengers for acts of negligence.
(Premium Charged - RM 7.50 per car)

Legal Liability to Passengers - Private Use Vehicle
Cover protects the Insured against legal liability to the passenger in event of a claim.
(Premium Charged - 25% of Third party premium.
Basic premium up to 5 persons only.

Driver's Personal accident Insurance
Premium Charged inclusive RM 10 Stamp Duty
from RM 70.00

Daily Cash Allowance
You will be covered for first 10 days while your car in the workshop.
Plan RM 50.00 to RM 200.00 Daily Cash Allowance
Premium Charged - RM 50.00 to 200.00 (Annual)

Spray Painting of Whole Car
You will have a choice to spray paint the whole car even thought the own damage repair only allow for the spray painting of the damaged part of the car.
Plan RM 1000.00 to RM 2,500.00 Max. Limit
Premium Charged - RM 120.00 to RM 300.00 (Annual)

Waiver of Betterment Cost (Own Damage Accident Claim)
Your contribution towards the cost of new parts replacement will be borne by insurer.
For Car aged 5-7 years Premium Charged RM 120.00
For Car aged 8-15 year Premium Charged RM 220.00

ACPG Motor Assist (*Free Service for all Private Use Vehicle)
* 24 hours Motor Towing Service (FREE Up to 100 km)
* Nationwide network of panel workshop.
* 6 months warranty on repair by insurer panel workshops.

Market Value or Agreed Value Policy

Comprehensive motor insurance can cover you against accidental loss of, or damage to, your car, up to either its:
Market Value ?what your car is worth just before the damage occurs; or
Agreed Value ?where you and your insurance company agree on the value of the car at the beginning
of the contract and at each renewal.

If your policy is based on Market Value:

You must ensure your car is adequately insured as it will affect the amount you can claim in the event of loss / damage.

For new car, the sum insured is normally the purchase price.

For other cars, the sum insured should be based on the market value of the vehicle when you buy the policy.

Under-insurance: if sum insured is less than the market value, you are deemed as self-insuring the difference. In the event of a loss, you will only be partially compensated.

Over-insurance: if sum insured is higher than the market value, maximum compensation you will receive is the market value of the vehicle. You cannot profit from a claim (principle of indemnity).

It is important to insure your car at the appropriate market value to avoid under-insurance or over-insurance.

With effect from 1 August 2011, your insurance company (and also takaful operator) or the agent must advise you on the present market value of your car before you buy or renew your motor cover.

Advice on the present market value must be based on the ISM Automobile Business Intelligence System (ISM-ABI system) or any other credible vehicle valuation database.

The present market value of your car will be indicated in the renewal notice or product disclosure sheet issued to you before you buy the policy.

The advice will be provided to you without additional charge.

If you agree to insure at the value recommended by your insurance company, you will not receive a lower amount of compensation following a claim due to under-insurance.

To ensure consistency in the market value of your car at the point of purchase and subsequent claim, your insurance company should refer to the same database to determine the market value of your car in both instances.

If your policy is based on Agreed Value:
You and your insurance company agree on the value of the car at the beginning of the contract and at each renewal. If your car is totally destroyed or stolen, your insurance company will pay the sum insured in full.


MOTOR INSURANCE MALAYSIA

Effective 1/4/2015, All Motor Insurance Policy are subject good and service tax (GST 6%).

Introduction

Motor insurance is compulsory under the law of Malaysia
This class of insurance is governed by the motor Tariff and can only be transacted on a Cash Before Cover basis.

Motor Premium Calculator

Scope of cover
Any loss or damage to vehicle as a result of theft, fire, explosion, lightning, malicious act, impact damage due to accidental collision and
Any liability claims from third party for property damage and /or bodily injury arising out of the use of the vehicle.
Legal liability to passengers ( LLOP ) ?25% of third party basic premium for first 4 passengers.
Legal Liability of Passengers for Act of Negligence RM 7.50 per car Windscreen damage cover Each RM100.00 X 15% Flood, windstorm, rainstorm, landslip, Typhoon, Hurricane, Storm, Tempest, Volcanic, Earthquake, Landslide, Landslip or other Convulsion of Nature ?0.5% of sum insured Strike, riot and civil commotion Cover ?0.3% of sum insured Radio cassette/CD player
All driver ( applicable to Company / Organisation Policy only ) ?RM50.00 per vehicle Comprehensive policy
This is the broadest insurance cover available under the motor tariff and it covers the insured against:-

Additional benefits are also available subject to a small additional premium

No claim discount ( NCD )
Insurer shall upon granting the NCD, confirms the NCD with the insured previous insurer and if it is discovered that the NCD is incorrect, the insured shall pay the difference within 14 working days, failing which the policy may be cancelled by the company

NCD ENTITLEMENT for PRIVATE USE only

Years Discount
After 1st year 25%
After 2nd year 30%
After 3rd year 38.33%
After 4th year 45%
After 5th year 55%

Transfer of ownership
When a vehicle is transferred to a new owner, a fee of RM10.00 ( for all classes) will be charged for the transfer of the insurance policy. NCD is not transferable.

Short Period Cover
All policies which are renewed / extended for less than one year are subject to the following short period rates :-

Period Premium
Not exceeding 1 week 1/8 of the annual premium
Not exceeding 1 month 1/4 of the annual premium
Not exceeding 2 month 3/8 of the annual premium
Not exceeding 3 month 1/2 of the annual premium
Not exceeding 4 month 5/8 of the annual premium
Not exceeding 6 month 3/4 of the annual premium
Not exceeding 8 month 7/8 of the annual premium
Exceeding 8 month Full annual premium

FAQ For ACPG Motor Vehicle Insurance
We hope to make your renew car insurance online as easy as possible. Below is the list of commonly asked questions about motor car insurance renewal. If none of these questions/answer address your concern, please feel free to contact us.

1) Is Your Insurance Premium Cheaper?
All Insurance company premium is the same, as the rate is governed by Bank Negera. Thus, there is no difference if you purchase your insurance from ACPG Principal Insurer or your existing company. The insurance premium rate will be the same. The only possible difference is excess or loading which is subjected to many conditions and at the discretion of the Insurance company to impose.

2) How Do I know My NCD (No-Claim Discount)?
Your NCD entitlement is usually mentioned in your renewal notice from your existing insurer.

3) How do I know my Car Present Market Value?
It is important that you do not under-insured your car. Find out your car present value based on your car make/model via ACPG Principal Insurer Agreed Value.

4) May I know the Policy coverage and benefits from ACPG Principal Insurer Motor Comprehensive Cover?
As your motor car insurance will be under-written by Allianz, we encourage you to read about their Product Disclosure Sheet to better understand here.

5) What benefits do I get by renewing with ACPG Principal Insurer General Insurance?
If you choose to renew with ACPG Principal Insurer General Insurance, you will enjoy 24 hours ACPG Principal Insurer Auto Assist (Road Assistance Program), free expiry reminder service, immediate online cover note issuance and fast claim service.

6) Do you cover all type of vehicles?
Yes, ACPG Principal Insurer Insurance covers private and company registered cars, Permit A or Permit C Lorry or commercial car.

7) Do you accept all car models?
Only a few car models which classified as High Risk Theft Vehicle (HRTV) will not be accepted through ACPG Principal Insurer Insurance:

(Please note the HRTV list is subject to change from time to time without further notice.)

Toyota Harrier (if Sum Insured more than RM100,000)
Toyota Camry (3 years and below)
Toyota Fortuner / Hilux / Landcruiser / Lexus / Prado aged 5 years and below
All Toyota Alphard/Velfire
Toyota Estima (5 years and below)
All Toyota Caldina
All Toyota Celica
All Subaru Impreza
Honda CRV (3 years and below)

8) Do you provide any emergency roadside assistance? How can I reach them?
Yes, ACPG Principal Insurer have provide emergency roadside assistance. It is 24 hours a day, 365 days that can be reached at here.

9) What is a "NO CLAIM DISCOUNT?(NCD) entitlement?
No Claim Discount (NCD) is given to the policy holders upon renewal of motor insurance policy if no claim was made against your policy within 12 months coverage. Once you have claimed on the motor insurance then your NCD will be forfeited and falls back to 0%.

10) Will I lose my NCD if I make a claim?
If any claim is made on your motor insurance policy during the period of cover, your NCD will be forfeited and revert to 0%. You will have to start to accumulate your discount in a new cycle. However, this excludes no-fault Own Damage claim and windscreen claim, provided if an additional cover for windscreen is purchased.

11) If I have insured more than one vehicle, will the same NCD apply for all?
No, one NCD percentage can only be applied to one vehicle only.

12) Can I transfer my company registered car NCD to my personal car?
No. You can only transfer your NCD to another vehicle that belongs to you (registered under your own name).

13) How much do I insure my vehicle for?
You are advised to cover your car based on ACPG Principal Insurer agreed value at the time of renewal.

In the event if your car is under-insured (insured for a sum less than it ACPG Principal Insurer agreed value) at the time of any loss of damage, the Average Clause in the policy will apply when the insurance company settles your car insurance claims. You shall bear the difference and the rateable proportion of the loss when the market value of your car at the time of loss exceeds the insured value. For example, if your car is under-insured by 20% than its market value, the insurance company will compensate you 20% less for each claim.

If your car is over-insured (insured for a sum more than its ACPG Principal Insurer agreed value) at the time of any loss of damage, the insurance company will settle your claims enough to cover the loss incurred up to the market value of your car. If you over-insured your vehicle, you would have paid higher but unnecessary premiums.

14) What should I do when I meet an accident?
After an incident that could lead to a claim you should notify ACPG and ACPG Principal Insurer immediately, if you required towing service to send your car to ACPG Principal Insurer approved panel workshop only.

If third party vehicle is involved, note the registration number of the vehicle, nature of damage sustained and the insurer concerned. And if third party is injured, note the injuries suffered and if possible the personal details such as name, age, contact address, telephone number, etc

Lodge Police Report within 24 hours and send your insured vehicle to our approved panel workshop. Should you need claim advice and guidance, please contact ACPG customer service +603-92863323 or your nearest ACPG Principal Insurer branch.

15) How do I get my car repair after accident happen?
You may send your car to any of ACPG Principal Insurer 345 approved panel workshop nationwide. ACPG Principal Insurer approved panel workshop will undertake to arrange the repairs.

16) How long will my claim take to process?
For accidental damage less than RM5,000, ACPG Principal Insurer panel workshop can immediate commence repair work without adjuster assessment. If the repair cost more than RM5,000, ACPG Principal Insurer will send an adjuster to assess the damage within 48 hours and the workshop will start repair work after the adjuster assess the damage.

For other types of claim, Allianz aims to settle the claim within 10 working days subject to complete documentation has been obtained. Please call ACPG customer service for more details at +603-92863323.

17) What is an excess?
The excess is the first amount of claim borne by insured. For example, insured total claim amount is RM4,000 and have an excess of RM500 on your motor insurance, ACPG Principal Insurer will settle the RM3,500 and insured will have to pay the balance of RM500 before the workshop release your vehicle.

18) What is the compulsory excess for my car?
You will be charged a compulsory excess of RM400 as stated under endorsement 2F of the Schedule if you allow your car to be driven by the following:
- who is under the Age of 21 years
- who is the holder of a Provisional (L) driving license
- who is the holder of a Full driving license of less than 2 years
- who is not named in the Schedule
- named in the Schedule who is less than the age of 21 years and/or the holder of a provisional (L) driving license and/or the holder of a Full driving license of less than 2 years.

19) What is loading?
Loading is an additional surcharge imposed on the basic premium rate to cover high risk exposure. Examples of risk factors for loading are driver age/named drivers?age, age of vehicle, claim experience, high performance/sports car.

20) How many named drivers can be included in the insurance coverage?
You can name two drivers (yourself and other) for free. However, you may also name four (4) additional drivers under your motor insurance for a small charge of RM10 per person.

21) Do I need to inform ACPG Principal Insurer of any changes of engine to my car?

Yes, you are required to inform ACPG Principal Insurer, because change of engine may change the risk exposure and premium amount charged.


Malaysia Car Insurance (Private Use / Commercial Use)
Your car may well be the second most valuable asset that you own other than your house.

Here are a few things that you should know when buying a motor insurance policy for your car.

Types of Car Insurance
Who and what is covered would depend on the type of car insurance that you have purchased. Parties involved - 1st party is you; 2nd party is the insurance company; and 3rd party is the other persons in an accident.

Exclusions ?Your standard comprehensive car insurance policy DOES NOT cover:
Your own death or bodily injury;
Your liability against claims from your passengers;
Theft of non-factory fitted vehicle accessories (compact disc players, leather seats, sports rim, etc.)
unless the accessories are specified in the Schedule;
Consequential loss, depreciation, wear and tear, mechanical or electrical breakdown failures or breakages;
and Loss/damage arising from an act of nature e.g. flood, landslide.

Please refer to your policy contract for the full list of exclusions under the policy.
However, you may pay additional premiums to cover some of the above exclusions e.g. flood, landslide or your liability against claims from your passengers (a passenger who is a member of your household will not becovered).

Case study:
"Mr A" and his sister injury claims were not payable
"Mr A" bought a comprehensive car insurance policy and paid additional premium to buy legal liability to passenger cover.
A few months later, while "Mr A" drove his sister, "Ms B" to town, the car skidded and knocked into a tree. Both "Mr A" and "Ms B" were injured in the accident.

The policy only covered the cost of repairing "Mr A" car.

"Mr A" bodily injury claim was not payable because the policy does not cover death or injury to the person who bought the policy. Although "Mr A" has a legal liability to passenger cover, "Ms B" bodily injury claim was rejected because she was a member of "Mr A" household.

What you should know when buying car insurance?

Duty of Disclosure
When insuring your car, it is important that you disclose all material facts to your insurance company e.g. anyprevious accidents and modification to engines.

If you fail to do so, your insurance company may refuse yourclaim or any claim made by a third party against you. In such cases, you are personally liable for those claims.


Market Value or Agreed Value Policy

Comprehensive motor insurance can cover you against accidental loss of, or damage to, your car, up to either its:
Market Value what your car is worth just before the damage occurs; or
Agreed Value where you and your insurance company agree on the value of the car at the beginning of the contract and at each renewal.

If your policy is based on Market Value:
You must ensure your car is adequately insured as it will affect the amount you can claim in the event of loss / damage. For new car, the sum insured is normally the purchase price. For other cars, the sum insured should be based on the market value of the vehicle when you buy the policy.
Under-insurance: if sum insured is less than the market value, you are deemed as self-insuring the difference.
In the event of a loss, you will only be partially compensated.
Over-insurance: if sum insured is higher than the market value, maximum compensation you will receive is the market value of the vehicle. You cannot profit from a claim (principle of indemnity).
It is important to insure your car at the appropriate market value to avoid under-insurance or over-insurance.
With effect from 1 August 2011, your insurance company (and also takaful operator) or the agent must advise you on the present market value of your car before you buy or renew your motor cover.
Advice on the present market value must be based on the ISM Automobile Business Intelligence System (ISM-ABI system) or any other credible vehicle valuation database.
The present market value of your car will be indicated in the renewal notice or product disclosure sheet issued to you before you buy the policy.
The advice will be provided to you without additional charge.
If you agree to insure at the value recommended by your insurance company, you will not receive a lower amount of compensation following a claim due to under-insurance.
To ensure consistency in the market value of your car at the point of purchase and subsequent claim, your insurance company should refer to the same database to determine the market value of your car in both instances.

If your policy is based on Agreed Value:
You and your insurance company agree on the value of the car at the beginning of the contract and at each renewal. If your car is totally destroyed or stolen, your insurance company will pay the sum insured in full.


Malaysia Motor Insurance Policy
Motor Claim Service


1. Comprehensive Policy

A. Own Damage Claim

Notify us immediately after an accident. All accidents must be notified to us irregardless of whether you intend to make a claim or otherwise.
Only send your insured vehicle to our approved panel workshops.
Ensure the following documents are provided to us:
Duly completed claim form Copies of:
Driving license and identity card of driver who was involved in the road accident Clear copy of insured's identity card if insured was driving the insured vehicle at the time of accident;
Copies of insured's update vehicle registration card (both sides);
Police report (original or certified true copy); and

If pursuing KFK (Knock-For-Knock) Claim on your policy, kindly provide us the following: All documents mentioned in item 3 above; Third party vehicle insurance information (by way of Jabatan Pengangkutan Jalan/ Road Transport Department) search; Duly completed KFK declaration letter that you are making a Knock-For-Knock Claim for damage to your vehicle on your policy.

B. Windscreen Claim

For windscreen claims, please provide the following:
Duly completed claim form;
Copy of police report (certified true copy);
Original copy of photographs of damaged windscreen before repair (insured vehicle's registration number must be visible). You need not provide any photos if your damaged windscreen is repaired at our approved panel workshop;
Photographs of the replaced windscreen;
Updated copy of insured vehicle's registration card; and Original repair receipt.

C. Theft Of Vehicle

Theft claim is normally settled within three months from the date of notification and upon completion of investigations.
The following documents are required to process theft claim:
Duly completed claim form;
Clear copy of your identity card;
Original release letter or latest outstanding loan statement from the financial institution financing the purchase of your insured vehicle;
Jabatan Pengangkutan Jalan(JPJ) - Road Transport Department Form K3, K8, with annexures identified as Lampiran A1 and C1
Original Certificate of Insurance and policy Memorandum & Article of Association, Form 9, Form 24, Form 44 and Form 49 duly certified true copy by your company secretary (for company vehicle only);
All your insured vehicle's keys;
Original vehicle registration card duly signed by owner Report of police investigation.

Accident Guard

This is an additional optional coverage on top of your standard motor vehicle insurance.

If you have purchased an additional optional coverage, we only need to know the check-in and check-out dates for repair works carried out at our panel workshop to process your claim for the following benefits arising out of an own damage claim:

Daily cash allowance;
Waiver of betterment cost;
Option of spray painting of whole car

Please note that Daily Cash Allowance is paid to you whilst Waiver of Betterment Cost and Spray Painting of Whole Car are stated in our offer letter for the own damage claim.

2. Third Party Property Damage Claim

If you intend to make a third party claim:

Notify the other driver and/or owner who was involved in the road accident with your insured vehicle in writing about your intention to make insurance claim against him. In addition, state that you hold him responsible, and ask him to notify his insurer; Appoint a licensed adjuster to inspect your insured vehicle and thereafter provide you with their loss assessment/report; and

If you do not have the other driver's contact information, you may conduct a search at Jabatan Pengangkutan Jalan (JPJ) - Road Transport Department) to find out who is the other driver's insurer based on the vehicle registration number. Submit to us the following documents:

Submit the following to AIG Malaysia:
Police report;
Police sketch plan and key;
Police investigation report;
Adjuster's report together with photographs of damaged insured vehicle;
Original bill and receipt issued by the adjuster for their services;
Copy of your own vehicle insurance policy
Copy of your identity card, driving license and vehicle registration card

3. Third Party Bodily Injury Claim

In the event you are involved in a road accident causing personal injury or death to any individuals including passengers in your insured vehicle at the time of accident, and if you have purchased for such cover, please ensure you follow the following guidelines:

Accident must be reported to the police within 24 hours after the road accident;
Notify us of the accident immediately;
Do not admit liability to anyone;
Do not enter into any negotiations without our prior consent;
Should you receive any letter and /or summons from the third party's solicitors, please inform us immediately;
You may speak to your insurance broker or our authorized agent to seek clarification.
     
   
 
   
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