Data Deletion Instructions

Last Updated: 4/12/2025

How to Delete Your Data

At WalkInOnline, we respect your right to control your personal data. If you wish to delete your data from our systems, you can follow the instructions below.

Option 1: Delete Your Account Through the App

  1. Log in to your WalkInOnline account
  2. Navigate to Account Settings (found in the profile section)
  3. Scroll to the bottom and select "Delete Account"
  4. Follow the prompts to confirm account deletion
  5. You will receive a confirmation email once the process is complete

Option 2: Email Request

If you're unable to access your account or prefer to request deletion via email, please send a request to [email protected] with the following information:

  • Subject line: "Data Deletion Request"
  • Your full name
  • The email address associated with your account
  • A statement requesting account deletion

Our team will process your request within 30 days and send a confirmation email once completed.

Option 3: Facebook Login Users

If you created your account using Facebook Login, you can:

  1. Delete your WalkInOnline account using Option 1 or 2 above
  2. Additionally, you can remove app permissions in Facebook:
    • Go to Facebook Settings & Privacy → Settings
    • Select "Apps and Websites" on the left sidebar
    • Find WalkInOnline in the list
    • Click "Remove" to revoke access

What We Delete

When you request data deletion, we will delete:

  • Your user account profile information
  • Your appointment history
  • Your preferences and settings
  • Any feedback or reviews you've submitted
  • All personal identifiers and contact information

Data Retention

Some information may be retained:

  • Legal Requirements: Information we are legally required to keep for compliance with applicable laws
  • Aggregate Analytics: De-identified, aggregated data that cannot be linked back to you
  • Backup Systems: Your data may persist in encrypted backup systems for up to 90 days before being automatically purged

Contact Us

If you have any questions about data deletion or encounter any issues with the deletion process, please contact our Privacy Team:

Email: [email protected]
Address: WalkInOnline Inc., 123 Main Street, City, Country